Returns & Exchanges

Keep It Cute.

We inspect every single deck before it leaves our hands to make sure it’s flawless. But we know life happens.

JumpSkateDeck Return Policy

Skateboards are manufactured of sheets of laminated wood and can break under stress. Skateboard decks are not warranted and cannot be completely guaranteed by the manufacturers. Therefore, JumpSkateDeck does not allow any returns on broken or cracked skateboard decks.

However, JumpSkateDeck will replace skateboard decks under the following circumstances:

  • Skateboard was printed incorrectly. If the skateboard received by the customer does not match the design preview on the website, the skateboard will be considered as printed incorrectly. A perfect color match cannot be guaranteed since all computer monitors do not display colors in the same way.
  • Skateboard deck is returned within 30 days of receipt
  • Skateboard is still in shrinkwrap and un-skated
  • Skateboard grip tape has not been applied
  • Skateboard trucks, bolts, or stickers have not been applied

In lieu of replacement JumpSkateDeck, at its sole option, may refund the purchase price. Shipping costs will not be refunded. If you need to return a product email returns@jumpskatedeck.com with your case.